Service

Since 1958, Bartlett’s has built a strong reputation for providing reliable and professional commercial catering and refrigeration services across the South West.

Commercial Catering Equipment Service Department – South West UK

Service Department

Bartlett has been built on the strength of its commercial catering equipment service department, with around 40 fully trained service engineers strategically located across the South West.

All engineers are fully time-served professionals, and all catering engineers are Gas Safe registered, ensuring every service, repair, and maintenance visit is carried out safely and to the highest industry standards.


Catering Equipment Service & Maintenance Specialists

Our experience in commercial catering equipment servicing and maintenance is extensive, covering all sectors of the foodservice and hospitality industry, including:

  • Hospitals and healthcare facilities
  • Schools and educational kitchens
  • Pubs, restaurants, and hotels
  • Cafés and independent foodservice businesses

From routine servicing to emergency breakdown repairs, Bartlett provides reliable support across all types of commercial kitchen environments.


24/7 Emergency Catering Equipment Repairs

At Bartlett, we understand how essential it is to keep your kitchen equipment operating efficiently at all times.

In the event of equipment failure, our service department provides a fast and reliable response, including a full 24-hour, 365-day emergency catering equipment repair service for complete peace of mind.


Why Choose Bartlett Service Engineers?

  • Approximately 40 fully trained South West service engineers
  • Gas Safe registered catering engineers
  • Extensive experience across all commercial sectors
  • Preventative maintenance and breakdown support
  • 24/7 emergency call-out service, 365 days a year

Commercial Catering Equipment Service Contracts UK

Service Contracts

At Bartlett, all commercial catering equipment service contracts are tailored to meet the specific needs of each customer. However, we also offer two standard maintenance contract options designed to provide reliability, flexibility, and peace of mind.


Silver Service Contract

Our Silver Contract includes two planned preventative maintenance (PPM) service visits per year for all covered catering equipment (at six-monthly intervals).

In addition, labour charges for any breakdown call-outs are offered at a preferential reduced rate. Please note that all replacement parts are chargeable.


Gold Service Contract

Our Gold Contract includes all the benefits of the Silver package, with the added advantage that all labour charges for breakdown call-outs are fully included.

As with the Silver Contract, any replacement parts required are chargeable.


Bespoke Catering Equipment Service Contracts

If your business requires a more tailored solution, our service department will be happy to design a bespoke commercial catering equipment maintenance contract to suit your exact requirements.

Simply contact our team to discuss your needs and receive a competitive, no-obligation quotation.


Contact Our Service Team

For further details or to arrange a service call, please contact us:

📞 01392 203000
📧 [email protected]