Service

Air Conditioning & Heat Pump Service.

Since 1958, Bartlett has built a trusted reputation for delivering reliable and professional air conditioning and heat pump service throughout the South West and beyond. With decades of industry experience, we provide expert maintenance, emergency repairs, servicing, and planned preventative maintenance for commercial and domestic air conditioning systems.

Our service department is the backbone of our business, supported by more than 40 fully trained air conditioning and heat pump engineers strategically located across Devon, Cornwall, Somerset, Dorset, and the wider South West region. All engineers are fully qualified and certified in the safe handling of refrigerants, ensuring every installation, repair, and maintenance visit is completed safely, efficiently, and to the highest industry standards.

Air Conditioning & Heat Pump Maintenance and Repairs

Bartlett provides fast and dependable air conditioning and heat pump repair and maintenance services for a wide range of sectors, including:

  • Offices & commercial buildings
  • Retail shops & supermarkets
  • Restaurants, pubs & hospitality venues
  • Healthcare & medical facilities
  • Schools & public sector buildings
  • Industrial premises & warehouses
  • Domestic properties & apartments

Our experienced engineers service and maintain all types of air conditioning and heat pump systems, including:

  • Wall mounted split systems
  • Ceiling cassette systems
  • Ducted air conditioning systems
  • VRV & VRF systems
  • Air source heat pumps
  • Comfort cooling & heating systems

Whether your system is used for cooling, heating, ventilation, or climate control, our expert engineers have the knowledge and experience to keep your equipment operating efficiently and reliably all year round.

Emergency Air Conditioning Breakdown Service

At Bartlett, we understand how important reliable heating and cooling systems are to your business or property. That is why we offer a rapid-response air conditioning and heat pump breakdown service backed by an emergency call-out service.

Our planned preventative maintenance contracts are designed to minimise downtime, improve energy efficiency, extend equipment lifespan, and reduce costly breakdowns — helping you maintain comfortable and controlled environments throughout every season.

Air Conditioning & Heat Pump Service Contracts

All Bartlett maintenance contracts are tailored to meet the individual requirements of each customer. We also offer two standard contract options designed to provide flexibility, reliability, and complete peace of mind.

Silver Service Contract

Our Silver Service Contract includes:

  • One, two or four planned preventative maintenance visits per year.
  • Preferential reduced labour rates for breakdown call-outs
  • Full inspection and servicing of covered equipment
  • Priority response for emergency service visits
  • Reduced downtime and improved system relaiability

Please note that replacement parts are chargeable.

Gold Service Contract

Our Gold Service Contract includes all the benefits of the Silver package, plus:

  • All labour costs for breakdown call-outs fully included

Replacement parts remain chargeable.

Bespoke Maintenance Contracts

If your business or property requires a more tailored maintenance solution, our experienced service team can design a bespoke air conditioning and heat pump maintenance contract to suit your operational requirements, equipment type, and budget.

Whether you operate a single property or multiple commercial sites across the South West, Bartlett can provide a reliable and cost-effective maintenance package tailored to your needs.

For further information, to arrange a site visit, or to place a service call, please contact our service department today.

Telephone: Exeter 01392 203004, Plymouth 01752 360077, Redruth 01209 218334
Email: [email protected]

Providing air conditioning/heat pump sales, service, maintenance and breakdown support across Devon, Cornwall, Somerset & Dorset, including

Exeter, Plymouth, Torquay, Paignton, Brixham, Newton Abbot, Tiverton, Barnstaple, Bideford, Ilfracombe, Sidmouth, Exmouth, Honiton, Crediton, Okehampton, Tavistock, Totnes, Dartmouth, Ivybridge, Cullompton, Teignmouth, Dawlish, South Molton, Holsworthy, Axminster, Seaton, Kingsteignton, Bovey Tracey, Chulmleigh, Ottery St Mary, Budleigh Salterton, Torrington, Ashburton, Kingsbridge, Salcombe, Buckfastleigh, Lynton, Lynmouth, Braunton, Appledore, Topsham, Beer, Colyton, Hatherleigh, Moretonhampstead, Northam, Torrington, Witheridge, Dolton, Lifton, Yelverton, Princetown, Truro, Falmouth, Penzance, St Austell, Newquay, Bodmin, Redruth, Camborne, Helston, Hayle, Wadebridge, Launceston, Liskeard, Saltash, Penryn, St Ives, Bude, Callington, Camelford, Lostwithiel, Fowey, Padstow, Looe, Torpoint, Par, St Blazey, Pool, Mullion, Marazion, Perranporth, Mevagissey, Tintagel, Portreath, Polzeath, Rock, Mousehole, Gunnislake, St Agnes, Delabole, Bath, Wells, Taunton, Yeovil, Bridgwater, Weston-super-Mare, Frome, Street, Glastonbury, Minehead, Burnham-on-Sea, Highbridge, Clevedon, Nailsea, Portishead, Chard, Wellington, Crewkerne, Somerton, Langport, Shepton Mallet, Ilminster, Watchet, Williton, Dulverton, Castle Cary, Bruton, Axbridge, Cheddar, Keynsham, North Petherton, Martock, South Petherton, Bishop Sutton, Dorchester, Bridport, Blandford Forum, Sturminster Newton, Beaminster, Lyme Regis, West Bay, Charmouth